Policies
Serene Atelier
Order & Payment Notice
Every piece is crafted with care and intention.
Kindly review our terms before finalizing your order placement.
Immediate Delivery Articles
Ready items are dispatched within 2–3 working days. Full payment is required in advance.
Pre-Order Articles
Pre-orders are made exclusively for you and require 3–4 weeks for meticulous completion.
Payment Policy
A 50% advance payment is required to confirm pre-orders. The remaining 50% balance must be settled prior to dispatch.
Bank Transfer Reminder
Please complete your payment within 24 hours of placing your order. Unpaid orders will be automatically cancelled after this time.
Proof of Payment
WhatsApp us the proof of payment on +92 315 7229405.
Refund Policy
As pre-order pieces are custom-made specifically to your allocation, advance payments are non-refundable.